FAQ
Do you have a question? Check out the frequently asked questions lf you can’t find the answer, please contact us.
For Tilapia G&S, Tilapia fillet, Yellow croaker, Golden pompano, Frog leg, Squid, Crab meat:
1*20`FCL load about 10-13 tons (Frog leg,8 tons).
For Tilapia WR, Pacific mackerel, horse mackerel, Round scad, sardine,catfish, red
pomfret,etc:1*40`FCL, load about 23-28 tons. (Frog leg 15tons up).
Common payment terms are TT 30% deposit and the balance against the copy shipping documents.
Sea caught fish: Around 10-15 days after receiving deposit or L/C.
Farm raised fish :Around 25-30 days after receiving deposit or L/C.
1)TT 30% deposit, balance payment against the copy of shipping documents.
2) LC from America and EU countries, etc.
Based on 10kg/ctn:
40’FCL:23-27 tons/23000-27000kgs/2300-2700ctns.
20’FCL:10-13 tons/10000-13000kgs/1000-1300ctns.
Yes, we have our QC team doing inspections among production and while loading.
Including fish quality, fish weight, fish pcs, fish size, carton quality, quantity, etc.
And support to SGS, BV Inspection if required.
The specifications for each product are generally fixed, and we will recommend the
specifications that best meet your market needs based on our experience.
At the same time, we support mixing different specifications.
Yes.
Sea-caught fish: we offer private labels.
Farm-raised fish: We support customized cartons
We offer various options, including IVP(individual vacuum pack), IWP (Individual wrap pack),
retail bag, and bulk pack.
No hidden costs. Normally, we quote CFR, which includes the product, packaging, loading
charges, and freight.
Additional fees will only apply when you have special requirements, such as special
inspection, insurance, or document alterations.
Market prices can fluctuate based on season and supply. However, once your order is
confirmed and deposit paid, the price is locked—no surprises.
Definitely. We offer volume-based discounts. The more you order, the more competitive we
can be. Contact us to discuss your annual volume.
No, frozen fish is a food product, and its inspection and quarantine procedures are complex,
with high transportation requirements
Yes. Once your container departs, we will provide the container number and shipping
details. We also offer weekly tracking updates to keep you informed.
Refrigerated container temperature is maintained at -18°C or below during transport,
ensuring the frozen fish remain in optimal condition. A USB thermometer is placed inside
the container to continuously record temperature changes throughout the transportation,
providing a verifiable log for quality control and compliance with food safety standards.
We monitor shipping schedules closely and will notify you immediately if any delay occurs.
Compensation follows INCOTERMS and standard international trade practices.
Still have questions?
Still need more details? Send us your product requirement now.